To send a video to a client for review, send a review link instead of the file. The client opens it in a browser, the video streams — nothing to download before they can watch — and their notes come back attached to the moment they were about. Here is the whole sequence.
Upload the cut
Open the project the job belongs to, or create one. On the Assets tab, drag the export onto the grid or use the add menu and choose Upload asset. The upload runs in the background while you carry on.
Name the file something the client will recognise. They see the filename, and "brandfilm_v3_FINAL_b.mp4" tells them nothing useful.
If this is a revision of something they have already seen, do not upload it as a new file — upload it as a new version of the existing one. That keeps the earlier round on the record. See how to manage video revisions with clients.
Create the link
Open the share dialog from the project header. Check the scope line at the top: with nothing selected the link covers the whole project, so if you only want the client to see this one cut, select the file first.
Choose who the link is for — an existing reviewer, or Someone new — then set the controls:
- Allow comments — leave on unless you want a view-only share
- Allow downloads — off unless the client needs the file itself at this stage
- Protect with a passphrase — for anything under embargo
- Set a link expiry — for anything that should not stay open indefinitely
Then choose Create share link. Every one of these controls is covered in detail in share link settings.
Send it
You land on the project's Reviews tab with the new link listed. Use Copy link and paste it into your own email or message.
If you would rather VoiceDeck send it, tick Email this link to the client while creating the link, add the recipient's address and an optional short note, and it goes straight to their inbox.
Say in the message what you actually want back. "Notes on pacing and the grade by Thursday, music is not locked" produces a shorter list than "let us know your thoughts".
What the client sees
They click the link and the video opens in the browser. No account, no install, no software to learn. If you shared more than one file they land on a grid and pick one.
To leave a note they stop on the moment, type it, and send. Focusing the comment box pauses playback on its own, so the note attaches to the moment they stopped on rather than one four seconds later. They can also draw on the paused frame — pen, arrow or box — and the drawing travels with the note that explains it.
They are asked for a name only when they first write or approve. Email is optional. When they are happy with the file they press Approve, and that is recorded against them and that specific version.
Each reviewer sees only their own thread. Two clients on the same cut never read each other's notes.
Where the feedback lands
Everything comes back into the project. Open the file and the comments panel lists every note against its timecode; clicking a note jumps playback to that moment. You can filter to Open or Resolved, sort by timecode or by newest, reply once under any note, and Resolve each one as you deal with it.
Your team's own comments are Internal by default and never appear on the client's link, so the working pass and the client-facing thread can live on the same file.
Each share also builds a round on the Reviews tab — a dated card showing who was asked, how many comments came back, and whether it ended in approval.
After approval
When everything on the link is approved, you can Deliver it. The client's link becomes a delivery page with the approved originals ready to download, at the address they already have, so there is no second link to explain. Full sequence in a client video review workflow that holds up.